My passion is to “revolutionize culture with old world hospitality”!
An hour ago I took a walk thru our local grocery store. Brands shouting their grandeur and pricing messages from the store. I noticed a profound lack of conversation other than the one I had on the way in spawned from my patience in parking.
After picking out a birthday card for my wife I walked up to the info area. I asked wouldn’t it be great to have some back and forth conversation with your customers. The person at the desk thought a back forth conversation would be great.
Listening, understanding and taking some action.
To truly listen we need to be comfortable with who we are, good in our own skin. And to understand the person or organization’s thoughts. Is there access from beyond the surface? What are the possible outcomes? What is the real agenda or direction? Are their mixed motives? Then to act is to move, make decisions, to go out, to leave, to write, to develop systems, to be generous, to effect impact on our culture.
Katja and I were talking about the “want” of communicating to me their thoughts regarding the herbal infusion on ice. It feels good to have a place to respond, “love it! keep it coming”.
I’m thinking my action for the week will be to create places tor these types of conversations. I just purchased a couple of small magnetic white boards, post-its, dry erase markers. I plan to give some info, ask a couple of questions, also give permission via Facebook, Instagram to reach out.
Looking forward to creating some conversations this week.
“Coffee with Erik”